.ruvi-support-page{--rsp-bg:#fff;--rsp-side:#fafbfc;--rsp-card:#f3f5f8;--rsp-own:#edf1f8;--rsp-border:#e0e5ec;--rsp-text:#252b37;--rsp-muted:#7d899b;--rsp-orange:#ff6615;--rsp-active:#fff0e5;--rsp-green:#249b51;min-width:0;color:var(--rsp-text);font-size:14px;line-height:1.5}
.ruvi-support-page[hidden]{display:none!important}
[data-theme=dark] .ruvi-support-page{--rsp-bg:#202329;--rsp-side:#1c2026;--rsp-card:#272c34;--rsp-own:#33291f;--rsp-border:#383e48;--rsp-text:#f0f2f5;--rsp-muted:#a4aab5;--rsp-active:#34251e;--rsp-green:#35ca68}
body.is-support .layout{display:block!important;width:100%;max-width:1440px;margin:24px auto 32px;padding:0 32px;min-width:0}
body.is-support .layout>*:not(.ruvi-support-page){display:none!important}
body.is-support :is(.chat-launcher,.ruvi-chat,.wheel-launcher,.wheel-overlay-trigger){display:none!important}
.ruvi-support-page-head{display:flex;align-items:center;gap:10px;margin-bottom:18px}
.ruvi-support-page-head h1{margin:0;font-size:30px;line-height:1.25;letter-spacing:-.8px;outline:none}
.ruvi-support-page-head p{margin:4px 0 0;font-size:13px;color:var(--rsp-muted)}
.ruvi-support-page-head>.ruvi-support-icon{border:1px solid var(--rsp-border);background:var(--rsp-bg);color:var(--rsp-text)!important}
.ruvi-support,.ruvi-support *{box-sizing:border-box}
.ruvi-support{width:100%;height:clamp(480px,calc(100dvh - 190px),900px);min-height:0;border:1px solid var(--rsp-border);border-radius:16px;background:var(--rsp-bg);display:flex;flex-direction:column;overflow:hidden;outline:none;font-family:inherit;font-size:14px;line-height:1.5;text-align:left}
.ruvi-support button,.ruvi-support input,.ruvi-support textarea{font:inherit;color:inherit;letter-spacing:normal}
.ruvi-support button{cursor:pointer;touch-action:manipulation;box-shadow:none;margin:0;text-transform:none;line-height:1.3}
.ruvi-support button:disabled{cursor:wait;opacity:.5}
.ruvi-support button:focus-visible,.ruvi-support a:focus-visible,.ruvi-support input:focus-visible,.ruvi-support textarea:focus-visible{outline:2px solid var(--rsp-orange);outline-offset:3px}
.ruvi-support h2,.ruvi-support h3,.ruvi-support p{margin:0}
.ruvi-support svg{flex-shrink:0;pointer-events:none}
.ruvi-support-top{height:92px;min-height:92px;display:flex;align-items:center;padding:20px 26px;gap:24px;border-bottom:1px solid var(--rsp-border)}
.ruvi-support-brand{display:flex;align-items:center;gap:11px;font-size:29px;letter-spacing:-1.4px;line-height:1;font-weight:800;padding-right:27px;border-right:1px solid var(--rsp-border)}
.ruvi-support-mark{position:relative;display:inline-block;width:34px;height:36px;flex:none}
.ruvi-support-mark i{position:absolute;background:#ff6412;width:17px;height:17px;border-radius:4px;display:block}
.ruvi-support-mark i:first-child{left:0;top:0}.ruvi-support-mark i:last-child{right:0;bottom:0}
.ruvi-support-heading h2{font-size:23px;font-weight:700;letter-spacing:-.45px;line-height:1.3}
.ruvi-support-heading p{font-size:14px;color:var(--rsp-muted);margin-top:2px}
.ruvi-support-icon{display:inline-flex;justify-content:center;align-items:center;min-height:44px;min-width:44px;padding:10px;border:0;border-radius:9px;background:transparent;color:var(--rsp-muted)!important}
.ruvi-support-icon:hover{background:var(--rsp-card);color:var(--rsp-text)!important}
.ruvi-support-dismiss{margin-left:auto!important}.ruvi-support-dismiss svg{width:25px;height:25px}
.ruvi-support-body{display:grid;grid-template-columns:280px minmax(0,1fr);min-height:0;flex:1}
.ruvi-support-list{min-width:0;min-height:0;background:var(--rsp-side);border-right:1px solid var(--rsp-border);display:flex;flex-direction:column;padding:16px 10px 10px;overflow:hidden}
.ruvi-support-list-head{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:0 6px 16px}
.ruvi-support-list-head h2{font-size:18px;letter-spacing:-.4px;font-weight:700}
.ruvi-support-new{display:flex;align-items:center;gap:4px;background:var(--rsp-active);border:1px solid #f5782633;color:var(--rsp-orange)!important;min-height:44px;border-radius:9px;padding:9px 11px;white-space:nowrap}
.ruvi-support-search{height:46px;min-height:46px;display:flex;align-items:center;gap:9px;border:1px solid var(--rsp-border);border-radius:10px;margin:0 6px 14px;padding:0 12px;color:var(--rsp-muted)}
.ruvi-support-search input{min-width:0;width:100%;background:none;border:0;outline:none;height:44px;padding:0;font-size:14px}.ruvi-support-search:focus-within{border-color:var(--rsp-orange)}
.ruvi-support input::placeholder,.ruvi-support textarea::placeholder{color:var(--rsp-muted);opacity:1}
.ruvi-support-tickets{overflow:auto;overscroll-behavior:contain;min-height:0;flex:1;scrollbar-width:thin;scrollbar-color:var(--rsp-border) transparent}
.ruvi-support-ticket{position:relative;display:block;width:100%;text-align:left;border:0;border-bottom:1px solid var(--rsp-border);background:transparent;border-radius:0;min-height:88px;padding:18px 40px 17px 18px;overflow:hidden}
.ruvi-support-ticket strong{display:block;font-size:15px;line-height:1.4;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%}
.ruvi-support-ticket>span{display:block;font-size:13px;color:var(--rsp-muted);margin-top:5px}
.ruvi-support-ticket i{font-style:normal;margin:0 4px}.ruvi-support-status-text{font-style:normal}
.ruvi-support-ticket.is-selected{background:var(--rsp-active);border-radius:10px;border-bottom-color:transparent}
.ruvi-support-ticket.is-selected::before{content:"";position:absolute;left:0;top:0;bottom:0;width:5px;background:var(--rsp-orange)}
.ruvi-support-ticket:hover:not(.is-selected){background:var(--rsp-card)}
.ruvi-support-status-text.is-in_progress,.ruvi-support-status-text.is-open{color:var(--rsp-orange)}.ruvi-support-status-text.is-closed{color:var(--rsp-green)}
.ruvi-support-unread{position:absolute;right:14px;top:31px;min-width:23px;height:23px;border-radius:20px;display:flex;align-items:center;justify-content:center;background:var(--rsp-orange);color:#fff;font-size:12px;padding:0 5px}
.ruvi-support-empty-list,.ruvi-support-list-error{padding:24px 12px;color:var(--rsp-muted);text-align:center;font-size:14px}.ruvi-support-empty-list small{display:block;font-size:12px;margin-top:7px}.ruvi-support-list-error p{margin-bottom:14px;overflow-wrap:anywhere}
.ruvi-support-pagination{display:flex;align-items:center;justify-content:center;gap:10px;font-size:12px;color:var(--rsp-muted)}.ruvi-support-next svg{transform:rotate(180deg)}
.ruvi-support-detail{display:flex;flex-direction:column;min-width:0;min-height:0;overflow:hidden}
.ruvi-support-welcome{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:28px;gap:18px;color:var(--rsp-muted)}
.ruvi-support-welcome>.ruvi-support-mark{transform:scale(1.4);margin-bottom:12px}.ruvi-support-welcome h3{font-size:21px;letter-spacing:-.4px;color:var(--rsp-text)}
.ruvi-support-welcome p{font-size:14px;line-height:1.8}
.ruvi-support-primary{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:46px;background:var(--rsp-orange);border:1px solid var(--rsp-orange);color:#fff!important;border-radius:10px;padding:12px 18px}
.ruvi-support-primary:hover,.ruvi-support-send:hover{filter:brightness(1.06)}
.ruvi-support-conversation-head{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:76px;flex-shrink:0;padding:17px 20px;border-bottom:1px solid var(--rsp-border)}
.ruvi-support-conversation-title{min-width:0;flex:1}.ruvi-support-conversation-title h3{font-size:18px;font-weight:650;line-height:1.35;overflow-wrap:anywhere;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.ruvi-support-conversation-title>span{display:flex;align-items:center;gap:12px;margin-top:6px;font-size:13px;color:var(--rsp-muted)}
.ruvi-support-status{display:inline-flex;align-items:center;min-height:26px;padding:2px 10px;border:1px solid #ff661560;border-radius:20px;font-size:12px;font-weight:500;color:var(--rsp-orange);background:var(--rsp-active);white-space:nowrap}
.ruvi-support-status.is-closed{color:var(--rsp-green);background:#2eae5b13;border-color:#2eae5b66}
.ruvi-support-secondary{min-height:44px;padding:10px 13px;border:1px solid var(--rsp-border);border-radius:9px;background:var(--rsp-card);color:var(--rsp-text);font-size:12px!important;white-space:nowrap}
.ruvi-support-secondary:hover{border-color:var(--rsp-muted)}
.ruvi-support-back{display:none}
.ruvi-support-thread{min-height:0;flex:1;overflow:auto;padding:10px 20px 16px;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:var(--rsp-border) transparent;overflow-anchor:none}
.ruvi-support-day{color:var(--rsp-muted);text-align:center;font-size:11px;margin:7px 0 15px}
.ruvi-support-message{display:flex;align-items:flex-start;gap:10px;margin-bottom:15px;max-width:100%;min-width:0}
.ruvi-support-avatar{border:1px solid var(--rsp-border);border-radius:50%;width:40px;height:40px;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:2px}
.ruvi-support-avatar .ruvi-support-mark{transform:scale(.56)}
.ruvi-support-bubble{max-width:84%;min-width:0;padding:12px 15px 9px;border:1px solid var(--rsp-border);background:var(--rsp-card);border-radius:16px}
.ruvi-support-author{display:block;font-size:12px;color:var(--rsp-muted);margin-bottom:6px}
.ruvi-support-bubble p{white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;font-size:14px;line-height:1.55}
.ruvi-support-bubble time{display:block;text-align:right;color:var(--rsp-muted);font-size:11px;line-height:1.4;margin-top:4px}
.ruvi-support-message.is-own{justify-content:flex-end}.ruvi-support-message.is-own .ruvi-support-bubble{background:var(--rsp-own)}
.ruvi-support-message.is-system{justify-content:center}.ruvi-support-message.is-system .ruvi-support-bubble{max-width:94%;color:var(--rsp-muted);font-size:12px;background:transparent;border-style:dashed}.ruvi-support-message.is-system p{font-size:12px}
.ruvi-support-attachment{display:flex;align-items:center;gap:12px;text-decoration:none;color:inherit;padding:6px 0;min-width:0;max-width:100%}.ruvi-support-attachment>svg{box-sizing:content-box;background:#8798b622;border-radius:10px;padding:11px;color:var(--rsp-muted)}
.ruvi-support-attachment>span{min-width:0}.ruvi-support-attachment b{font-size:13px;font-weight:500;display:block;overflow-wrap:anywhere}.ruvi-support-attachment small{display:block;margin-top:3px;font-size:11px;color:var(--rsp-muted)}
.ruvi-support-composer{padding:8px 20px 16px;flex-shrink:0;margin:0;min-width:0;max-height:60%;overflow:auto;scrollbar-width:thin}
.ruvi-support-input-row{display:flex;align-items:flex-end;gap:0;min-height:54px;background:var(--rsp-card);border:1px solid var(--rsp-border);border-radius:11px;padding:3px;min-width:0}
.ruvi-support-input-row:focus-within{border-color:var(--rsp-muted)}
.ruvi-support-input-row textarea{resize:none;min-width:0;flex:1;background:none;border:0;box-shadow:none;outline:0;font-size:14px;line-height:22px;min-height:44px;max-height:108px;padding:11px 6px;margin:0;color:var(--rsp-text)}
.ruvi-support-send{min-height:46px;width:48px;min-width:48px;border:0;border-radius:9px;background:var(--rsp-orange);color:#fff!important;display:flex;align-items:center;justify-content:center;padding:0;margin-left:6px!important}
.ruvi-support-safety{display:flex;align-items:center;gap:6px;color:var(--rsp-muted);font-size:11px;margin-top:9px!important}.ruvi-support-safety svg{height:16px;width:16px}
.ruvi-support-selected-files{display:flex;flex-wrap:wrap;gap:7px;min-width:0}.ruvi-support-selected-files:not(:empty){margin-bottom:9px}.ruvi-support-selected-files>small{color:var(--rsp-muted);align-self:center}
.ruvi-support-file-chip{display:flex;align-items:center;gap:6px;min-width:0;max-width:100%;border:1px solid var(--rsp-border);border-radius:8px;padding:0 0 0 10px;background:var(--rsp-card);font-size:12px}.ruvi-support-file-chip>span{overflow:hidden;white-space:nowrap;text-overflow:ellipsis;max-width:220px}.ruvi-support-file-chip>svg{width:16px}
.ruvi-support-subject{display:flex;flex-direction:column;gap:6px;margin-bottom:15px;font-size:13px;font-weight:600}.ruvi-support-subject input{width:100%;height:46px;border:1px solid var(--rsp-border);border-radius:9px;background:var(--rsp-card);padding:10px 12px;font-size:14px;font-weight:400;min-width:0}
.ruvi-support-new-hint{padding:24px 4px;max-width:390px;color:var(--rsp-muted)}.ruvi-support-new-hint h3{font-size:20px;letter-spacing:-.4px;color:var(--rsp-text);margin-bottom:12px}.ruvi-support-new-hint p{line-height:1.8}.ruvi-support-new-hint small{font-size:11px;display:block;margin-top:15px}
.ruvi-support-request-error:empty{display:none}.ruvi-support-request-error{display:flex;align-items:center;gap:10px;padding:10px 20px;color:#d54f29;font-size:12px;flex-shrink:0;overflow-wrap:anywhere}.ruvi-support-request-error span{min-width:0}.ruvi-support-request-error button{flex-shrink:0;min-height:44px;border:0;background:none;color:inherit;text-decoration:underline;padding:6px}
.ruvi-support-older{display:block;margin:0 auto 15px!important;min-height:44px;border:1px solid var(--rsp-border);border-radius:8px;background:var(--rsp-card);color:var(--rsp-muted);padding:9px 14px;font-size:12px!important}
.ruvi-support-closed-card{padding:17px;background:var(--rsp-card);border:1px solid var(--rsp-border);border-radius:12px;display:flex;align-items:flex-start;gap:11px;flex-wrap:wrap}.ruvi-support-closed-card>svg{color:var(--rsp-muted);margin-top:2px}.ruvi-support-closed-card>div{flex:1;min-width:120px}.ruvi-support-closed-card b{font-size:14px;font-weight:600}.ruvi-support-closed-card p{font-size:12px;color:var(--rsp-muted);line-height:1.6;margin-top:5px}.ruvi-support-closed-card button{width:100%}

.ruvi-support.is-new .ruvi-support-detail{overflow:auto}
.ruvi-support.is-new .ruvi-support-conversation-head{border-bottom:0;padding-bottom:6px}
.ruvi-support-conversation-title h2{margin:0;font-size:20px;line-height:1.35;font-weight:700;letter-spacing:-.4px}
.ruvi-support-create{padding:16px 24px 24px;max-height:none;overflow:visible;display:flex;flex-direction:column;gap:16px;flex:1}
.ruvi-support-create .ruvi-support-subject{margin:0;font-size:13px}
.ruvi-support-create .ruvi-support-subject input{font-size:15px;height:48px;background:var(--rsp-bg)}
.ruvi-support-description{display:flex;flex-direction:column;gap:7px;font-size:13px;font-weight:600}
.ruvi-support-description textarea{width:100%;min-width:0;min-height:180px;resize:vertical;border:1px solid var(--rsp-border);border-radius:10px;background:var(--rsp-bg);padding:12px 14px;font-size:15px;line-height:1.6;color:var(--rsp-text);font-weight:400}
.ruvi-support-create-files{display:flex;align-items:center;flex-wrap:wrap;gap:8px 14px}
.ruvi-support-create-files button{display:inline-flex;align-items:center;gap:7px;font-size:13px!important;background:transparent}
.ruvi-support-create-files span{font-size:11px;color:var(--rsp-muted)}
.ruvi-support-create-submit{width:100%;min-height:48px;font-size:15px!important;flex:none}
.ruvi-support-create .ruvi-support-safety{margin:0!important;text-align:center;font-size:11px;justify-content:center}
.ruvi-support-create .ruvi-support-request-error{padding:0}
.ruvi-support-create .ruvi-support-selected-files:empty{display:none}
.ruvi-support.is-guest{height:auto;min-height:300px}
.ruvi-support.is-guest .ruvi-support-list{display:none}
.ruvi-support.is-guest .ruvi-support-body{display:flex}
.ruvi-support.is-guest .ruvi-support-detail{flex:1}
@media(max-width:1000px){
 body.is-support .layout{max-width:760px;margin:10px auto 24px;padding:0 12px}
 .ruvi-support-page-head{gap:6px;margin-bottom:12px;min-height:44px}
 .ruvi-support-page-head h1{font-size:24px;letter-spacing:-.5px}
 .ruvi-support-page-head p{display:none}
 .ruvi-support-page-head>.ruvi-support-icon{background:none;border:0;margin-left:-6px}
 .ruvi-support{height:max(220px,calc(var(--mobile-viewport-height,100dvh) - 192px));border-radius:14px;font-size:14px}
 .ruvi-support-body{display:flex;flex-direction:column}
 .ruvi-support-list{height:100%;border-right:0;padding:14px 10px 10px}
 .ruvi-support-list-head{padding:0 4px 12px}.ruvi-support-list-head h2{font-size:18px}
 .ruvi-support-search{margin-inline:4px}.ruvi-support-search input{font-size:16px}
 .ruvi-support-detail{display:none;height:100%}
 .ruvi-support.is-conversation .ruvi-support-list{display:none}
 .ruvi-support.is-conversation .ruvi-support-detail{display:flex}
 .ruvi-support-back{display:flex;flex:none;position:static;margin-left:-6px!important}
 .ruvi-support-conversation-head{min-height:68px;padding:10px 12px;gap:8px;align-items:center}
 .ruvi-support-conversation-title h3{font-size:15px;-webkit-line-clamp:1}
 .ruvi-support-conversation-title>span{font-size:11px;margin-top:3px;gap:7px}
 .ruvi-support-ticket-actions .ruvi-support-secondary{font-size:11px!important;padding:8px;max-width:98px;white-space:normal}
 .ruvi-support-status{font-size:10px;min-height:22px;padding:1px 7px}
 .ruvi-support-thread{padding:10px 12px}
 .ruvi-support-message{gap:7px;margin-bottom:12px}
 .ruvi-support-avatar{width:28px;height:28px}.ruvi-support-avatar .ruvi-support-mark{transform:scale(.45)}
 .ruvi-support-bubble{max-width:calc(100% - 35px);padding:9px 11px 6px;border-radius:12px}
 .ruvi-support-message.is-own .ruvi-support-bubble{max-width:92%}
 .ruvi-support-bubble p{font-size:13px}.ruvi-support-author{font-size:11px}.ruvi-support-bubble time{font-size:10px}
 .ruvi-support-composer{padding:6px 10px 10px;max-height:60%}
 .ruvi-support-input-row textarea{font-size:16px;padding-left:2px}
 .ruvi-support-send{width:44px;min-width:44px}.ruvi-support-attach{width:44px;min-width:44px;padding:9px}
 .ruvi-support-safety{display:none}
 .ruvi-support-file-chip>span{max-width:160px}
 .ruvi-support-request-error{padding:6px 12px;font-size:11px}
 .ruvi-support.is-new{height:auto;min-height:0}
 .ruvi-support.is-new .ruvi-support-detail{height:auto;overflow:visible}
 .ruvi-support.is-new .ruvi-support-conversation-head{min-height:58px;padding:8px 14px}
 .ruvi-support-conversation-title h2{font-size:18px}
 .ruvi-support-create{padding:10px 16px 16px;max-height:none;gap:16px;overflow:visible}
 .ruvi-support-create :is(input,textarea){font-size:16px!important}
 .ruvi-support-description textarea{min-height:180px;resize:vertical}
 .ruvi-support-create .ruvi-support-safety{display:block}
 .ruvi-support-create-files span{font-size:10px}
 .ruvi-support.is-guest{height:auto;min-height:280px}
 .ruvi-support.is-guest .ruvi-support-detail{display:flex;height:auto}
 .ruvi-support-welcome{padding:24px 16px}.ruvi-support-welcome h3{font-size:18px}
}